Senior Program Manager, D2C
As a Senior Program Manager at Sony Music Entertainment, you will lead complex cross-functional initiatives that align with the company's strategic business priorities. This role is situated within the Product Design Engineering and Global Operations (PDEGO) team, focusing on delivering a scalable and reliable direct-to-consumer (D2C) e-commerce platform. Your efforts will be pivotal in evolving the program management function to support organizational growth and operational excellence.
Your primary responsibilities include managing global rollouts of the D2C e-commerce platform, coordinating multi-territory operations, and overseeing the entire product lifecycle. You will drive cross-functional execution by aligning scope, timelines, and priorities across PDE and business teams. Additionally, you will establish and track program performance, proactively communicating progress, risks, and dependencies to stakeholders at all levels.
The ideal candidate possesses over seven years of program management experience, with a proven track record of handling multiple complex programs or large projects autonomously. A strong understanding of the software development lifecycle and product management processes is essential. Proficiency in Agile practices and tools such as JIRA, Notion, Confluence, and Slack is required. Excellent communication skills, strategic thinking, and the ability to influence outcomes without direct authority are also crucial.
Sony Music Entertainment offers a comprehensive benefits package, including medical, dental, vision, life, and disability coverage, along with a 401K plan with employer matching. Additional voluntary benefits encompass mental health resources, fertility coverage, paid leave for various life events, and reimbursement programs for adoption, surrogacy, tuition, and student loans. The company also invests in professional growth and development, providing a modern office environment designed to foster productivity and creativity.
Joining Sony Music means becoming part of an inclusive, collaborative, and global community where you can channel your passion every day. The company values relationships and camaraderie, bringing people together across functions to make complex work feel connected and purposeful. With a commitment to artistic integrity, transparency, and entrepreneurship, Sony Music provides the space to accelerate progress, positively disrupt, and create what happens next.