Senior Software Engineer, Applied AI (Customer Agent)

Klaviyo is seeking a Senior Software Engineer to join their Customer Agent team in Boston, MA. This team is dedicated to developing a conversational AI system that enables brands to provide customer support at an unprecedented scale. As a Senior Software Engineer, you will play a pivotal role in shaping the technical and product direction of the Customer Agent platform, working alongside a dynamic team to build and scale AI-driven solutions that enhance customer engagement.