Solution Architecture Manager
The Solution Architecture Manager at Canonical leads a team of field engineers dedicated to assisting customers in understanding and implementing Canonical's open-source solutions across public clouds and private data centers. This role is integral to the Field Engineering team, which focuses on a broad spectrum of cloud offerings, including Ubuntu, virtualization, private cloud, Kubernetes, and advanced open-source solutions like MLOps platforms and data platforms. Canonical is committed to expanding its range of open-source solutions to meet the evolving needs of industries such as telecommunications, finance, healthcare, and media.
Key responsibilities include leading and developing a team of field engineers, ranging from graduates to senior professionals, in both presales and professional services. The manager is expected to solve customer problems by promoting Canonical's technologies and serving as a trusted advisor. This involves working remotely within a major time zone, coaching and mentoring team members, implementing disciplined engineering processes, and representing the team and products to stakeholders, partners, and customers. Additionally, the role requires active participation in technical presales to help achieve departmental goals.
The ideal candidate possesses knowledge of cloud computing concepts and technologies such as Kubernetes, OpenStack, AWS, GCP, Azure, and Ceph, along with practical knowledge of Linux and networking. Experience in technical presales, excellent verbal and written communication skills in English, and a passion for developing and growing people are essential. The candidate should have experience in leading, coaching, and mentoring engineers, be organized to ensure timely, high-quality results, and have an exceptional academic track record from high school and, preferably, university. Willingness to travel up to 25% of the time for internal company events, external tech events, and customer meetings is also required.
Canonical offers a distributed work environment with twice-yearly team sprints in person, a personal learning and development budget of USD 2,000 per year, annual compensation reviews, recognition rewards, 40 days of annual leave including public holidays and company holiday periods, maternity and paternity leave, an Employee Assistance Programme, opportunities to travel to new locations to meet colleagues, and Priority Pass for travel and travel upgrades for long-haul company events.
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, one of the most important open-source projects and the platform for AI, IoT, and the cloud, Canonical is changing the world of software. The company recruits globally, setting a high standard for new hires, and expects excellence to succeed. Most colleagues at Canonical have worked from home since its inception in 2004, offering a step into the future that challenges employees to think differently, work smarter, learn new skills, and raise their game.