Solutions Engineer
✨ TL;DR – Why This Role Matters
We're building something new. As Scribe's first-ever AI Solutions Engineer, you'll be an expert in Scribe’s most complex and market-changing products, bridging the gap between closing the deal and delivering transformational outcomes.
You, in partnership with your AE and CSM team, will earn the trust of F1000 executives in a discovery call as a technical expert for Scribe’s Workflow AI capabilities, designing groundbreaking solutions and communicating the art of the possible. Then you’ll roll up your sleeves to configure and lead a Proof of Concept for those solutions in the morning.
This is a founding position that will define how Scribe wins and delivers on its most strategic product, Scribe Optimize. You'll build the playbook from scratch, work shoulder-to-shoulder with our Sales, CS, and Product teams, and leave your fingerprints on the way the company scales.
📌 About the Role
As an AI Solutions Engineer at Scribe, you will:
- Own the technical layer of enterprise deals, partnering closely with Account Executives from discovery through close — running tailored Optimize demos, leading POC planning sessions, and designing proof of concepts that tie Scribe's Workflow AI capabilities to measurable customer outcomes.
- Execute Scribe Optimize POCs, ensuring prospects see immediate value.
- Build and communicate ROI narratives grounded in real workflow data — helping customers quantify time saved, cost avoided, and efficiency gained from Optimize recommendations.
- Serve as a bridge between GTM and Product, acting as the primary voice of the customer for Optimize — documenting what's working, what's not, and what customers need next to inform the roadmap.
- Develop repeatable playbooks for pre-sales technical motions, POC execution, and post-sale onboarding — turning first-principles learnings into scalable assets for the broader team.
- Address technical and security questions during enterprise deal cycles, working...