Sr. Payroll Integration Specialist
The Sr. Payroll Integration Specialist at Betterment plays a pivotal role in ensuring seamless data flow between clients' payroll systems and Betterment's employer benefits platform. This position is integral to the Client Experience team, collaborating closely with Product, Engineering, Compliance, and Onboarding departments to deliver a cohesive and efficient service. Betterment, headquartered in New York City, is a technology-driven financial services company dedicated to empowering individuals to build wealth with confidence and ease.
In this role, the specialist will directly interface with clients to set up payroll integrations and manage payroll data files within the Betterment platform. Responsibilities include developing a deep understanding of payroll provider integrations, auditing incoming payroll data for accuracy, and troubleshooting any issues that arise. The specialist will also evaluate data discrepancies, make necessary adjustments, and communicate effectively with both internal and external stakeholders to provide solutions tailored to client needs. Additionally, contributing to the team's knowledge base and identifying opportunities for continuous improvement are key aspects of the position.
Candidates should possess over four years of experience with common HRIS vendors such as ADP, Gusto, and Rippling. A working knowledge of API connectors and SFTP file feeds is essential, along with advanced proficiency in Microsoft Excel. The role requires the ability to influence stakeholders with competing priorities, a strong sense of ownership to achieve measurable and timely results, and an aptitude for rapid learning and iteration. Excellent written communication skills are necessary for building rapport with clients via email and phone. Experience with retirement plans or payroll providers, as well as familiarity with industry regulations, is also important. Proficiency with CRM and project management systems like Zendesk, Salesforce, or Asana is preferred.
The position offers a competitive base salary ranging from $99,000 to $110,000, depending on factors such as location, experience, and performance. Betterment provides a comprehensive benefits package, including health, dental, and vision insurance; life and AD&D insurance; short-term and long-term disability insurance; employee assistance programs; commuter and parking benefits; flexible spending accounts (FSA/HSA); and a 401(k) plan with employer match. A flexible paid time off policy and potential eligibility for a company incentive bonus are also part of the compensation package.
Betterment fosters a culture of innovation and inclusivity, aiming to transform financial outcomes for clients. The company values diverse perspectives and encourages collaboration to achieve ambitious goals. Employees are empowered to lead change and have access to dedicated professional development opportunities. The New York City headquarters offers amenities such as lunch prepared by an in-house chef, contributing to a supportive and engaging work environment.