Staff Operations Engineer

Mozilla is seeking a Staff Operations Engineer to lead the design, reliability, and evolution of hybrid-cloud and workplace infrastructure. This senior role involves collaborating across teams, driving complex initiatives, and ensuring systems are scalable, secure, and efficient. The position is remote, based in Canada.

In this role, you will own and evolve architecture within a defined infrastructure domain, designing and implementing scalable, reliable systems that span multiple teams or environments. You will establish and promote best practices, contribute to medium- and long-term technical strategy, and lead the delivery of high-impact infrastructure projects. Collaboration with teams such as IT, SRE, Security, and Service Owners is essential to unify solutions and influence technical decisions.

The ideal candidate will have over six years of experience in systems engineering or infrastructure roles, with strong expertise in VMware, Cisco UCS, application and network load balancers, Linux/Unix operating systems, networking fundamentals, and data center environments. Experience with Infrastructure as Code tools like Puppet or Ansible, proficiency in Python, and familiarity with observability tooling and reliability practices are preferred. A demonstrated ability to lead complex technical work across teams is essential.

Mozilla offers a flexible work environment, with the majority of employees working remotely. Employees enjoy industry-leading paid parental leave, reimbursement for professional development up to $3,000 per year, and a work setup that includes the latest hardware and software of their choice.

Joining Mozilla means becoming part of a mission-driven company dedicated to making the internet better for people. With a culture of exploration and a commitment to mentorship, there are abundant opportunities to learn and grow within the organization.