Staff Operations Engineer
The Staff Operations Engineer at Mozilla is a senior role responsible for leading the design, reliability, and evolution of hybrid-cloud and workplace infrastructure. This position spans multiple teams, drives complex initiatives, sets technical direction, and ensures systems are scalable, secure, and efficient. The role combines technical execution with leadership, shaping architecture both directly and collaboratively.
Key responsibilities include owning and evolving architecture within a defined infrastructure domain, designing and implementing scalable, reliable systems across multiple teams or environments, and establishing best practices, patterns, and standards within the domain. The engineer will also contribute to medium- and long-term technical strategy, lead delivery of high-impact infrastructure projects, and collaborate across teams to unify solutions. Additional duties involve improving system reliability through monitoring and operational design, contributing to defining service level indicators and objectives, and participating in root cause analysis for complex incidents.
Candidates should have over six years of experience in systems engineering or infrastructure roles, with strong experience designing and operating production infrastructure. Solid expertise is required in VMware, Cisco UCS, application and network load balancers, Linux/Unix operating systems, networking fundamentals (DNS, TCP/IP, routing, firewalls), and data center environments. Demonstrated ability to lead complex technical work across teams is essential. Preferred skills include experience with Infrastructure as Code (e.g., Puppet, Ansible), Python, familiarity with observability tooling and reliability practices, experience with containerization and modern platform tooling, and exposure to security best practices in infrastructure design.
While specific compensation details are not provided, Mozilla offers a flexible work environment with the majority of employees working remotely. The company provides industry-leading paid parental leave, reimbursement for professional development up to $3,000 per year, and a work setup including the latest hardware and software of choice.
Mozilla is a non-profit-backed technology company that has shaped the internet for over 25 years. With more than 225 million people using its products each month, Mozilla focuses on diverse areas including AI, social media, and security, all while maintaining its core mission to make the internet better for people. The company values purpose, transparency, diversity, and performance, aiming to put people ahead of profit.