Staff Program Manager
Conga is seeking a Staff Program Manager to lead strategic platform upgrade initiatives for early adopter customers. This role involves close collaboration with Engineering, Product, and Product Delivery teams to translate technical requirements into actionable plans, manage complex program milestones, and drive successful launches. The position is based in Canada, with locations in Ontario, Toronto, and Waterloo.
In this role, the Staff Program Manager will oversee multiple projects and cross-functional teams to ensure successful implementations and maintain program timelines. Responsibilities include designing reusable templates and artifacts to streamline project management across teams, translating technical platform service requirements into actionable commitments for the Product team, troubleshooting and triaging risks and issues to mitigate delays, and acting as the primary point of contact for the Platform Program, providing regular updates to stakeholders.
Candidates should have over 10 years of deep program management experience in SaaS software platforms, with a strong technical aptitude and a deep understanding of software development and platform services. Proficiency in using Jira for program tracking and management is essential. Experience working with global teams, including flexibility for early morning or late evening calls, and strong communication skills to engage with Engineering, Product Delivery, and Product Marketing are required. A Bachelor’s Degree is mandatory.
Preferred qualifications include Project Management Professional (PMP) or Certified Scrum Master (CSM) certifications, and exposure to Salesforce or existing knowledge of Conga products.
Conga offers a comprehensive benefits package, including generous health, dental, and vision benefits, 401(k) matching, and professional development opportunities. The company fosters a dynamic, friendly, transparent, and collaborative culture, emphasizing customer-first values and supporting colleagues in realizing their full potential.
Joining Conga provides an opportunity to work with a team that values innovation and growth, offering a supportive environment where every voice is heard. The company is committed to building a diverse, inclusive, and authentic workplace, encouraging candidates from all backgrounds to apply.