SVP, Chief Communications Officer
Experian is seeking a highly strategic and visionary Senior Vice President, Chief Communications Officer for North America to lead all aspects of external communications and reputation management across the region. This executive will also play a key role in shaping and driving global communications initiatives in partnership with senior leadership. The position reports to the CEO of North America and collaborates closely with the Global Chief Communications Officer.
The Chief Communications Officer will be responsible for protecting and enhancing Experian's brand, guiding external narratives, navigating a rapidly evolving media landscape, and advancing the company's reputation as an industry leader and consumer advocate. Key responsibilities include directing comprehensive external communications strategies, overseeing corporate storytelling, managing media relations, handling crisis and issues management, and developing executive visibility and thought leadership efforts that reinforce Experian's purpose and competitive differentiation.
Candidates should possess at least 15 years of progressive experience in corporate communications, public relations, or related fields, with a minimum of 7 years in a senior executive leadership role. Experience within a highly regulated, consumer-focused, or technology/data-driven industry is strongly preferred. Proven success in managing external communications for a large public company, expertise in crisis management, executive communications, and brand reputation strategy, along with exceptional storytelling, strategic planning, and executive influencing skills are essential. A bachelor's degree is required; an advanced degree is preferred.
The position offers a comprehensive executive-level total rewards package, including a base salary range of $300,000 to $400,000 annually, flexible time off with unlimited vacation, volunteer time off, and 12 paid holidays, as well as core benefits such as medical, dental, vision, and a matching 401(k) plan. Additional benefits and perks are detailed on Experian's benefits website.
Experian fosters a people-first culture, deeply committed to creating an environment where everyone feels they belong and can excel. The company emphasizes inclusion, authenticity, work/life balance, development, wellness, collaboration, and recognition. This commitment has earned Experian global recognition, including being named among the World's Best Workplaces and Great Place To Work in multiple countries. Joining Experian offers the opportunity to be part of a dynamic team dedicated to innovation and making a meaningful impact in the data and technology industry.