Team Leader (Client Account Management)
The Team Leader (Client Account Management) at Awin is a pivotal role within the Account Management department, responsible for leading a team dedicated to managing a diverse portfolio of key UK clients. Reporting to an Account Director, this position serves as the primary escalation point for client issues and coordinates strategic initiatives to optimize client programs on the network. Awin, a leading global affiliate marketing network, offers a dynamic and rewarding environment for professionals seeking to advance their careers in client account management.
Key responsibilities include ensuring client satisfaction by aligning team efforts with brand objectives and exceeding expectations. The Team Leader will develop and implement global strategy roadmaps across the client portfolio, oversee the delivery of best-in-class global services, and collaborate with the Account Director to maximize client growth through technological innovation. Additionally, the role involves leading senior strategic meetings with clients, presenting to stakeholders to demonstrate the effectiveness of the affiliate channel, and maintaining robust internal communication regarding client accounts.
Candidates should possess a minimum of 2 years' experience in account management within the affiliate marketing sector, particularly with blue-chip clients. Essential skills include high-level communication and client relationship abilities, leadership experience in managing account managers and junior team members, and a deep commercial understanding of Awin's services. Proficiency in delivering client strategies and roadmaps, project management with internal and external stakeholders, and comprehensive knowledge of Awin's systems are also required. Experience across various verticals such as fashion, travel, and telecoms is advantageous.
Awin offers a flexible four-day workweek at full pay, emphasizing work-life balance and mental well-being. Employees receive a remote working allowance to support home office setups and have access to the Awin Academy, an extensive training suite designed to foster professional and personal development. The company promotes a dynamic, social, and inclusive culture, encouraging continuous learning and growth opportunities within the organization.