Technical Solution Architect - Business Applications (Remote)
The Technical Solution Architect at KnowBe4 serves as a pivotal technical leader, bridging business needs with engineering execution. This remote role focuses on integrating and optimizing a multi-platform environment, including Salesforce, Netsuite, Workday, and Mulesoft. The position requires deep expertise in enterprise architecture, system integration, data governance, and the strategic application of Artificial Intelligence and Machine Learning features within these platforms.
Key responsibilities include designing end-to-end technical solutions that meet business requirements, ensuring scalability, reliability, and security across the application landscape. The architect will lead the strategy for integrating key business applications, leveraging Mulesoft for enterprise-level integration and API management. Additionally, the role involves architecting and governing the implementation of AI/ML capabilities within core SaaS platforms, ensuring data readiness and ethical application of models for predictive analytics and automation.
Candidates must possess a bachelor's degree in Computer Science, Information Technology, or a related field, along with a minimum of 7 years of experience in an architectural role within a high-growth SaaS or technology environment. Proven expertise in designing and implementing complex integrations between multiple enterprise SaaS applications is essential. Core technical skills include deep architectural knowledge of Salesforce and at least one other major platform (Netsuite or Workday), hands-on experience with an integration platform as a service (preferably Mulesoft), and a strong understanding of data modeling, security, governance, and AI/ML architectural principles. Excellent communication skills are also required to articulate complex technical ideas to both technical and non-technical audiences.
The base pay for this position ranges from $150,000 to $170,000 annually, varying based on the applicant's skills and experience. KnowBe4 offers company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses. The company fosters a modern, high-tech, and fun work environment, emphasizing continuous professional development and a positive workplace culture.
KnowBe4 is the global leader in Human Risk Management, trusted by over 70,000 organizations worldwide to secure their employees and AI agents. The company combines continuous risk intelligence, advanced technical defenses, and personalized training to help organizations build strong security cultures. KnowBe4 values radical transparency, extreme ownership, and continuous professional development, creating a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, the company strives to make every day fun and engaging, offering numerous growth opportunities and a dynamic work environment.