User Experience (UX) Writer

Company Profile:

Join one of the fastest growing companies in Canada! LawDepot is proud to be a seven-time Growth 500 ranked organization and a major player in the Global legal solutions industry. Our mission is to modernize the legal document creation experience by empowering people with fast, easy-to-use, and professional solutions. With over ten million satisfied customers worldwide, over two million monthly website visitors, and billions of dollars saved on legal fees, you will be joining a team that is truly making a difference. At LawDepot, we foster a collaborative and inclusive learning culture that values excellence and diversity. Apply today and become a part of our exciting journey!

Position Overview:

is currently expanding and looking to recruit a User Experience (UX) Writer in Edmonton, Alberta. In this role, you will be responsible for creating interactive web products and services that are helpful, easy to understand and a pleasure to use for our 24 million plus yearly visitors. A primary responsibility will be improving the usability of our products by refining the structure and readability of our interactive questionnaires. This is a full-time permanent position, working 37.5 hours per week with opportunities in office or hybrid.

Primary Responsibilities:

- Develop interactive product questionnaires that customers fill out to create customized legal documents

- Write and edit text to make the creation of legal documents simple and easy for our users

- Collaborate with our Legal, Design, Development and QA departments to create powerful, interactive web products that are optimized for conversion

- Gather and sort through quantitative and qualitative data to determine problem areas and opportunities for improvement across web products

- Implement best practices and explore the creation of new best practices for web products

- Utilize internal tools to implement specifications to a high standard

- Conduct product resea...