Vice President of Operations, New York
Metropolis is seeking a dynamic, results-oriented Vice President of Operations to lead parking operations across a designated region. This executive-level role is responsible for driving operational excellence, maximizing financial performance, and delivering exceptional customer experiences across multiple locations. The Vice President will serve as a strategic leader, overseeing a team of regional and operations managers while partnering with cross-functional leaders to scale and optimize the business.
Key responsibilities include developing and executing regional strategies to drive growth, operational efficiency, and profitability. The role involves identifying new business opportunities, leading expansion initiatives, and collaborating with executive leadership to align regional plans with corporate goals. Additionally, the Vice President will oversee day-to-day operations of parking facilities, ensuring high performance, safety, and compliance, while leading technology adoption to streamline operations and enhance customer experience.
The ideal candidate will possess a bachelor's degree in Business, Operations Management, Urban Planning, or a related field, with 10+ years of experience in multi-site operations, parking management, or facilities management, including at least 5 years in a senior leadership role. Proven ability to drive revenue growth, manage P&L, and lead large operational teams is essential. A deep understanding of parking industry regulations, customer experience best practices, and operational metrics, along with excellent leadership, communication, and stakeholder management skills, are required. The ability to travel frequently within the assigned region is also necessary.
The anticipated base salary for this position is $215,000.00 USD to $245,000.00 USD annually. The actual base salary offered is determined by a number of variables, including the applicant's qualifications, years of relevant experience, distinctive skills, level of education attained, certifications or other professional licenses held, and the location of residence and/or place of employment. Base salary is one component of Metropolis's total compensation package, which may also include access to or eligibility for healthcare benefits, a 401(k) plan, short-term and long-term disability coverage, basic life insurance, a lucrative stock option plan, bonus plans, and more.
When you join Metropolis, you'll join a team of world-class product leaders and engineers, building an ecosystem of technologies at the intersection of parking, mobility, and real estate. Our goal is to build an inclusive culture where everyone has a voice and the best idea wins. You will play a key role in building and maintaining this culture as our organization grows.