Account Manager, PitchBook

The Account Manager at PitchBook Data is responsible for managing core customer relationships, focusing on expansion, renewals, and customer satisfaction. This role involves building sales strategies, identifying growth opportunities within existing client accounts, and establishing lasting relationships with key decision-makers. The position is based in Tokyo Prefecture, Japan, and requires fluency in both Japanese and English.

Key responsibilities include achieving quarterly sales and retention goals, acting as the primary point of contact for a dedicated portfolio of clients, and conducting client demonstrations to showcase how the PitchBook platform addresses their needs. The Account Manager will collaborate with Customer Success Managers and Associates to strategize on account retention and growth opportunities, manage the sales pipeline, and oversee the end-to-end sales cycle. Utilizing tools like Catalyst, Salesforce, Tableau, and Gong, the role involves managing client relationships, monitoring usage data, and providing product feedback.

Candidates should have a bachelor's degree (preferred), at least 2 years of sales or account management experience, and proven ability to close complex deals. Fluency in Japanese and English is essential. Experience with CRM tools like Catalyst or Salesforce, excellent communication and presentation skills, and an interest in the private equity and venture capital marketplace are also desired. The role requires strong organizational skills, self-motivation, and proficiency with Microsoft Office Suite.

PitchBook offers comprehensive health benefits, including medical wellness incentives, life insurance, and paid family leave. Employees can benefit from paid sabbatical programs, annual educational stipends, and robust training programs. Additional perks include a 401k match, employee stock program, and monthly transportation stipend.

The company fosters a collaborative and innovative culture, encouraging continuous learning and professional growth. With a focus on teamwork and customer success, PitchBook provides opportunities for employees to challenge themselves, take risks, and excel in a dynamic environment.