AI Platform Engineer II
Braze is seeking an AI Platform Engineer II to join our AI Platform team in Toronto. In this role, you will contribute to the development and scaling of BrazeAI Decisioning Studio, a reinforcement learning platform that personalizes customer engagement at the individual level. This position offers the opportunity to work at the intersection of cloud-native infrastructure, data-intensive systems, and machine learning in production.
Key responsibilities include building and maintaining critical services and subsystems on our AI platform, implementing cloud-native solutions to ensure reliability and scalability, and troubleshooting production incidents to identify root causes and implement durable fixes. You will also collaborate with data scientists, machine learning engineers, and product teams to translate real-world use cases into platform capabilities, and improve developer experience by streamlining workflows and supporting MLOps best practices.
The ideal candidate will have 2-4 years of experience in platform engineering, infrastructure, or a related backend role, with a solid understanding of platform architecture in machine learning or data-intensive environments. Hands-on experience with Kubernetes and cloud infrastructure (preferably Google Cloud Platform) is essential. Strong problem-solving skills, the ability to troubleshoot complex distributed systems under pressure, and proficiency in writing clean, modular code with a focus on testable APIs are also required. Experience working with AI coding assistants and effective prompting strategies is a plus.
For candidates based in Ontario, the salary range for this position is expected to be between CA$125,280 and CA$235,736 per year, with an expected On Target Earnings (OTE) between CA$139,200 and CA$258,000 per year, including bonus or commission. In addition to cash compensation, Braze offers a comprehensive Total Rewards package that includes equity grants of restricted stock units (RSUs), so that all employees own a piece of our company. Benefits include flexible paid time off, comprehensive medical, dental, vision, life, and disability coverage, retirement and employee stock purchase plans, and family services such as fertility benefits and equal paid parental leave.
Braze fosters a collaborative, transparent, and fun culture recognized as a Great Place to Work®. We support professional development through formal career pathing, learning platforms, and a yearly learning stipend. Our curated in-office employee experience is designed to foster community, team connections, and innovation. We also offer opportunities to give back to the community, including an annual company-wide Volunteer Week and donation matching.