AVP, Delivery Partnerships
The Associate Vice President (AVP) of Delivery Partnerships at Braze will lead the global strategy, execution, and performance of the company's delivery ecosystem. This role oversees both the Delivery Partner Account Management and Partner Success functions, ensuring that Braze's delivery partners provide exceptional service to customers. The AVP will collaborate closely with the Delivery Partner Center of Excellence (COE), Customer Experience (CX), Sales, and other cross-functional leaders to enhance customer satisfaction and drive business growth.
Key responsibilities include developing and executing co-selling strategies to acquire new clients while expanding partner service opportunities. The AVP will oversee the creation of enablement programs, certifications, tools, and playbooks that empower partners to deliver high-quality Braze services. Additionally, the role involves ensuring partners have the necessary resources and training to build profitable and self-sustaining practices, as well as developing regional delivery partner acquisition strategies.
The ideal candidate will have over 15 years of experience in professional services, partner delivery, channel development, or ecosystem strategy within high-growth SaaS or enterprise technology environments. A minimum of 7 years in leadership roles managing global or multi-region teams is required. Proven success in scaling large delivery partner ecosystems, improving service quality, and driving measurable improvements in customer satisfaction is essential. Strong executive presence, communication, and influencing skills are also critical for this position.
Braze offers a competitive compensation package, with a base salary ranging from $255,000 to $270,000 per year and an expected On Target Earnings (OTE) between $340,000 and $360,000 annually, including bonuses or commissions. The company provides comprehensive benefits, including health, dental, and vision plans, flexible paid time off, retirement and employee stock purchase plans, and professional development opportunities.
Braze fosters a collaborative, transparent, and innovative culture, recognized as a Great Place to Work®. The company values teamwork, accountability, and a bias toward action, creating an environment where employees can thrive and make a significant impact.