Benefits Specialist, Europe & APAC
Groupon is seeking a Benefits Specialist to oversee employee benefits, pensions, and retirement schemes across Europe and the Asia-Pacific (APAC) region, with India as the primary APAC market. This hands-on role requires expertise in managing benefits across multiple countries, collaborating with local teams and brokers, and leveraging AI to enhance efficiency. The position is based in Madrid or Valencia and reports directly to the VP of Reward & People Services.
The Benefits Specialist will be responsible for shaping benefit offerings by working with local HR teams and brokers to design plans that meet employee needs, market practices, and budget constraints. This includes researching and modeling options for new or improved benefits, developing costed design proposals, and utilizing AI tools to streamline processes such as employee queries, reconciliations, invoices, renewals, and benchmarking. Additionally, the role involves administering all employee benefits, pensions, and retirement schemes end-to-end, serving as the primary point of contact for related inquiries, and maintaining accurate records and documentation.
Ideal candidates should have experience in managing employee benefits across multiple countries, with a strong understanding of local regulations and market practices. Proficiency in AI tools and agents is essential for automating routine tasks and improving operational efficiency. Strong interpersonal skills are necessary for building relationships with brokers, insurers, pension providers, and benefits vendors. The ability to manage contracts, invoices, and budgets effectively is also crucial.
While specific compensation details are not provided, Groupon offers a comprehensive benefits package that includes health insurance, retirement plans, and other perks. The company fosters a culture of innovation and continuous improvement, encouraging employees to leverage AI and automation to enhance processes and drive efficiencies. Groupon is committed to providing opportunities for professional growth and development within a dynamic and evolving organization.
Joining Groupon means becoming part of a company that connects millions of customers with local experiences, from dining and events to wellness and travel. As an AI-native organization undergoing a platform transformation, Groupon offers a unique environment for professionals interested in leveraging technology to create impactful solutions. The Benefits Specialist role provides an opportunity to shape and enhance employee benefits offerings across diverse markets, contributing to the company's mission of delivering value to both customers and merchants.