Client Engagement Partner - AI-Driven Transformation & Process Intelligence

As a Client Engagement Partner at Celonis, you will lead strategic customer success initiatives, driving business transformation and value realization through the adoption of the Celonis platform. This role involves acting as a trusted advisor to C-level executives, managing executive relationships, and ensuring the successful implementation of AI-driven process intelligence solutions. You will collaborate with cross-functional teams to deliver measurable business impact across various industries.

Key responsibilities include developing and maintaining strong relationships with key stakeholders, including C-level executives, to embed Celonis into their strategic objectives. You will ensure engagements are properly staffed by leveraging resources from global cross-functional teams, mentor customers on organization design and maturation of Centers of Excellence, and coach team members to provide guidance and support for their success.

The role requires a minimum of 15 years of relevant experience in customer success, strategy consulting, or related fields, with a strong background in driving large-scale transformation programs and process re-engineering engagements. Experience with AI-based transformation is a strong plus. Candidates should possess deep exposure to successful change management practices, the ability to navigate large global organizations, and strong communication skills to translate Celonis use cases into customer business landscapes.

Celonis offers a comprehensive compensation and benefits package, including equity through Restricted Stock Units (RSUs) and merit-based refresh grants, generous parental leave policies, unlimited PTO, a flexible hybrid work model, professional development opportunities, and wellness programs. The company fosters an inclusive, mission-led culture with core values that drive every decision, providing a collaborative and dynamic work environment.