Client Lead
The Client Lead at WPP Media serves as the primary liaison between the agency and its clients, overseeing a specific portfolio or category. This role is pivotal in fostering strong client relationships and driving growth by aligning client objectives with innovative media strategies. The Client Lead collaborates closely with internal teams to ensure the delivery of high-quality media solutions that meet and exceed client expectations.
Key responsibilities include developing and nurturing trusted relationships with key client stakeholders, translating their strategic objectives into actionable plans, and proactively identifying opportunities to enhance the agency's value. The Client Lead directs and guides teams to deliver comprehensive media plans, oversees the entire client service process from brief reception to campaign execution, and ensures adherence to established workflows and quality standards. Additionally, they manage client budgets, negotiate favorable rates with media vendors, and monitor financial performance to drive value for both clients and the agency.
The ideal candidate possesses 8-10 years of experience in strategic media leadership or client management within the media industry, preferably focusing on Pharma or FMCG clients. A degree or equivalent cultural background is required, along with fluency in English at a C1 level. Demonstrated expertise in strategic media planning, a deep understanding of the evolving digital, tech, and martech landscape, and exceptional client advocacy and negotiation skills are essential. Strong strategic and commercial acumen, with the ability to identify growth opportunities and drive value, is also crucial.
WPP Media offers a dynamic work environment that emphasizes creativity, collaboration, and continuous learning. Employees have access to the global WPP network, providing opportunities for professional growth and development. The company hosts frequent in-office events to showcase team achievements, share thought leadership, and celebrate milestones. Comprehensive benefits include competitive medical and retirement plans, significant paid time off, and mental health awareness days.