Client Liaison, Social Security

The Client Liaison role at Wettermark Keith is a full-time, in-person position based in their Birmingham, Alabama office. As a key member of the Social Security department, the Client Liaison serves as the primary point of contact for clients, ensuring a positive experience throughout the legal process. This position is ideal for individuals with strong communication and customer service skills who enjoy building and maintaining professional relationships.

Key responsibilities include managing client communication, expectations, and status updates, as well as addressing and escalating client concerns as needed. The Client Liaison will coordinate with internal teams to meet client needs, prepare client reports, attend meetings, and manage multiple tasks and deadlines effectively.

Preferred qualifications for this role include prior experience in a law office or professional services environment, excellent communication and organizational skills, and strong customer service and problem-solving abilities.

Wettermark Keith offers a competitive hourly salary for this position, commensurate with experience. Additional benefits include health and dental insurance, as well as paid time off.

The firm is known for its client-focused approach and commitment to providing compassionate support and exceptional results for individuals injured due to the negligence of others. Joining the team offers opportunities for professional growth within a supportive and dynamic environment.