Client Services Associate

The Client Services Associate at SPS-North America is responsible for delivering exceptional office and mail services to ensure smooth daily operations. This role involves managing inbound and outbound mail, distributing packages, coordinating shipping and receiving, replenishing office supplies, maintaining office equipment, and providing front office support as needed. The associate plays a crucial part in maintaining a professional and efficient workplace environment.

Key responsibilities include receiving, sorting, and logging incoming mail and packages, managing outgoing mail transactions, and serving as the primary contact for mail and package inquiries. The associate also maintains and replenishes office supplies, ensures the functionality of copy and print machines, submits work orders for necessary repairs, and assists with meeting room setups. Additionally, light maintenance and cleaning duties are performed to keep the office environment organized and presentable.

The ideal candidate possesses strong communication and customer service skills, the ability to multitask and stay organized in a fast-paced environment, and basic proficiency in Microsoft Office applications. A high school diploma or equivalent is required, with at least one year of related experience preferred. The role demands the ability to work independently, follow established procedures, and maintain professionalism in all interactions.

SPS-North America offers a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending accounts, health savings accounts, commuter transit and parking benefits, supplemental life insurance, accident insurance, critical illness coverage, hospital indemnity, legal programs, identity theft protection, pet discounts and insurance, group home and auto insurance, employee assistance programs, short-term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off. The company promotes a culture of learning and development, providing opportunities for career growth and recognition programs for employees at all levels.

Joining SPS-North America means becoming part of a dynamic team committed to delivering high-quality outsourcing solutions across various industries. The company values diversity, inclusion, and professional development, offering employees challenging and exciting career opportunities in a supportive and collaborative environment.