Office Services Specialist - On call
The Office Services Specialist (On Call) at SPS-North America is a dynamic role designed to provide flexible, supplemental support across various client sites in Boston, MA. This position offers hands-on experience in administrative support, mail and shipping services, and workplace hospitality, contributing to a vibrant and efficient office environment.
Key responsibilities include processing and sorting inbound and outbound mail and packages, ensuring accurate chain-of-custody and adherence to shipping procedures. The specialist will also support copy and print production, scanning, imaging, and binding services, while maintaining and stocking equipment. Additional duties encompass organizing office spaces, restocking supplies, setting up meeting rooms, and assisting with light maintenance tasks. Front desk and guest services are also integral, involving welcoming visitors, managing calls and visitor logs, and providing a professional concierge-style experience.
Candidates should possess strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members. Proficiency in MS Office and office technology, including working knowledge of multi-functional device equipment, is essential. The role requires high organizational abilities, effective multitasking, and the capacity to manage multiple responsibilities in a fast-paced environment. A high school diploma (or equivalent) is required, with at least six months of work experience preferred. The ability to work independently, follow shipping and receiving procedures, and proactively seek additional tasks during downtime is also important.
The position offers a pay range of $22 to $24 per hour. Benefits include medical, dental, vision, health care and dependent care flexible spending accounts, health savings account, commuter transit and parking benefits, supplemental life insurance, accident insurance, critical illness coverage, hospital indemnity, legal program, identity theft protection, pet discounts, pet insurance, group home and auto insurance, employee assistance program, short-term disability, life insurance, education discounts, 401(k) with matching, entertainment discounts, and paid time off. Please note that benefit offerings may vary for positions routinely under 30 hours per week.
SPS-North America fosters a culture of learning and development, promoting career growth and recognizing talent through various recognition programs. The company is committed to delivering high-caliber outsourcing experiences to clients and offers employees challenging and exciting career opportunities throughout North America and globally.