Director, Product Operations
The Director, Product Operations at Spring Health is a senior leadership role responsible for driving operational excellence within the Product team. The position is situated within a fast-growing mental health care technology company that is dedicated to improving patient outcomes by providing high-quality, accessible mental health solutions through its digital platform. The role is vital to ensuring that the product organization operates efficiently and is closely aligned with company priorities, collaborating with cross-functional partners across product, engineering, and business teams.
Key responsibilities include developing and scaling operational processes to support product development, facilitating alignment across teams, and ensuring the successful delivery of initiatives. The Director will lead strategic planning efforts, drive execution on company OKRs, manage organizational cadences, and oversee process improvements for the product team. This person will be a bridge between leadership and day-to-day operations, using data-driven approaches to problem-solving and decision-making.
Candidates should have significant experience in product operations or product management at a fast-growing technology company, ideally with previous leadership exposure. The ideal candidate has demonstrated the ability to manage complex projects, implement operational frameworks, and influence at multiple organizational levels. Strong communication skills, analytical acumen, and an ability to thrive in ambiguously scaling environments are essential.
Spring Health offers a competitive compensation package, including a market-aligned salary, equity options, and a comprehensive suite of health and wellness benefits. Perks include generous PTO, mental health support, paid parental leave, and professional development resources.
The company fosters an inclusive and collaborative culture grounded in innovation, empathy, and impact. Employees are encouraged to take initiative and grow within their roles while making a meaningful difference in mental health care delivery on a national and global scale. This is an excellent opportunity for candidates inspired by mission-driven work and tech-enabled problem-solving.