Employee Relations Specialist (m/f/d)

As an Employee Relations Specialist at Wolt, you will serve as the primary expert on complex employee matters, guiding leaders to make fair, consistent, and legally sound decisions while fostering a respectful and inclusive company culture. This role involves close collaboration with HR, Legal, and Leadership teams to navigate sensitive situations, manage risks, and continuously enhance support for our employees.

Key responsibilities include acting as a trusted advisor to managers and employees on employee relations and labor law matters, handling complex and sensitive cases such as performance concerns, misconduct, grievances, and conflicts, leading and supporting internal investigations related to code of conduct, harassment, and whistleblowing, supporting disciplinary actions and offboarding processes in a fair and compliant manner, partnering closely with HR Business Partners, Legal, Compliance, and external counsel as needed, collaborating with employee representatives or works councils where applicable, ensuring compliance with local labor laws, internal policies, and global employee relations standards, identifying patterns and risks in employee relations, and proactively recommending preventative actions, and contributing to the development of employee relations policies, playbooks, manager guidance, and training sessions.

The ideal candidate will have proven experience in Employee Relations, Labor Law, or HR with a strong focus on employee relations, solid knowledge of local labor law, with experience in international or matrix organizations being a plus, confidence in handling sensitive, high-impact employee cases, strong judgment, empathy, and the ability to remain calm in complex situations, clear and pragmatic communication skills with the ability to influence without authority, high integrity, discretion, and a solution-oriented mindset, and fluency in both German and English.

Wolt offers a people-first culture with high trust and autonomy, real impact on how employee relations are handled in a fast-scaling tech environment, close collaboration with senior stakeholders and cross-functional teams, competitive compensation and benefits, and a company that values transparency, fairness, and continuous improvement.