Engagement Manager II

The Engagement Manager II role at Braze is a pivotal position within the AI Expert Services team, focusing on the deployment and expansion of OfferFit by Braze use cases. This role requires a blend of technical expertise and client management skills to drive successful AI solution implementations across various industries.

Key responsibilities include leading the AI deployment lifecycle from initial use case design to user acceptance testing, facilitating technical workshops to align on objectives and integration architecture, managing client relationships to ensure project success, driving process improvements in project management practices, and influencing the product roadmap to meet evolving customer needs.

Candidates should possess 5-7 years of experience in project management, consulting, or professional services, with a bachelor's degree in a technical field; advanced degrees such as an MBA or MS are preferred. Strong organizational skills, technical proficiency, and the ability to build and maintain client relationships are essential.

Braze offers competitive compensation, including equity grants, comprehensive benefits covering medical, dental, vision, life, and disability, flexible paid time off, retirement and employee stock purchase plans, and professional development opportunities supported by formal career pathing and learning platforms.

The company fosters a collaborative and transparent culture, recognized as a Great Place to Work®, with a focus on work-life harmony, community engagement, and continuous learning.