Engagement Manager II

The Engagement Manager II role at Braze is a pivotal position within the AI Expert Services team, focusing on the deployment and expansion of OfferFit by Braze use cases. This role requires a blend of technical expertise and client management skills to drive successful AI solution implementations across various industries.

Key responsibilities include leading the AI deployment lifecycle from initial use case design to final user acceptance testing, facilitating technical workshops to align on objectives and specifications, and serving as the primary point of contact for clients throughout the deployment process. The Engagement Manager II is also tasked with driving process improvements and influencing the product roadmap to ensure it remains customer-centric.

Candidates should possess 5-7 years of experience in project management, consulting, or professional services, along with a bachelor's degree in a technical field; advanced degrees such as an MBA or MS are preferred. The role demands strong organizational skills, clarity in communication, and the ability to manage complex projects involving diverse stakeholders.

Braze offers a competitive compensation package, including a salary range of $121,300 to $142,700 per year, with On Target Earnings (OTE) between $139,400 and $164,000 annually, which includes bonuses or commissions. Additional benefits encompass equity grants, comprehensive health plans, flexible paid time off, and professional development opportunities.

Braze fosters a collaborative and transparent culture, recognized as a Great Place to Work®. The company emphasizes work-life harmony, community engagement, and continuous learning, providing employees with opportunities to grow and make a meaningful impact within the organization.