Executive Assistant & E-commerce Marketing Ops (Shopify)
About the Role
We’re looking for a proactive, experienced right hand to the Founder, someone who keeps projects moving, turns scattered ideas into organized plans and supports day-to-day e-commerce/marketing operations. You’ll help us track what’s working, keep Shopify fresh and make sure nothing falls through the cracks.
This is not a heavy inbox/phones/travel role, it’s an operations + light-marketing hybrid with strong copy chops and a get-it-done mindset.
What You’ll Do Operations & Founder Support
● Act as a force-multiplier for the Founder: capture ideas, organize them into an “ideas library,” prioritize, and follow through.
● Build simple weekly dashboards/reporting so the team always knows “what’s going on” (campaigns, sales, launches).
● Drive follow-ups: chase owners, close loops, surface blockers, keep tasks moving.
● Prep meetings (clear agendas, objectives), attend when helpful, and share crisp action summaries.
● Light life admin: calendar blocks, appointment bookings as needed.
E-commerce & Marketing Ops
● Shopify upkeep: add new products, write/edit product descriptions, basic merchandising (e.g., seasonality like Halloween), and light landing-page updates (coupon bars, banners, etc.).
● Inventory eyes: flag low stock; coordinate simple re-order cues.
● Copywriting: draft playful, on-brand copy (we love cat puns) for product pages, promos, and light campaign assets.
● Support recurring marketing tasks (e.g., cloning monthly email/promo workflows once patterns are set).
● Gather signals from Trello/Slack and centralize into one clear “what the client needs now” view.
Must-Have Experience
● 3+ years in EA/ops or e-commerce operations for a DTC brand/agency (Shopify experience strongly preferred).
● Proven track record owning follow-ups, timelines and cross-team coordination in a fast, founder-led environment.
● Excellent written English and short-form copywriting skill (brand voice, wit, and wordplay).
● Strong tool fluency: Shopify, G...