Head of Employee Experience

The Head of Employee Experience at GR8 Tech is responsible for creating and maintaining a seamless, efficient, and human-centered office environment across multiple locations. This role involves overseeing office operations, enabling hybrid work models, and ensuring that infrastructure, vendors, and internal services function smoothly to support teams in delivering their best work.

Key responsibilities include defining and evolving a company-wide workplace strategy that aligns with business goals and expansion plans. The role involves budget planning, forecasting, and cost optimization across all locations, as well as establishing and tracking key performance indicators for operational excellence and employee experience. Additionally, the position requires designing scalable standards, policies, and systems for current and future offices.

The ideal candidate should have over five years of experience in office administration or operations, including leadership roles. Proven experience managing office operations at scale, strong vendor management and contract negotiation skills, and expertise in budgeting, forecasting, and cost control are essential. The role also demands the ability to work cross-functionally, influence stakeholders, and possess strong organizational skills to handle competing priorities. Fluency in English is required for effective cross-team communication.

GR8 Tech offers a comprehensive benefits package, including an annual benefits cafeteria budget that employees can allocate to sports, medical, mental health, home office, and language needs. Additional benefits include paid maternity/paternity leave with a monthly childcare allowance, over 20 vacation days, unlimited sick leave, emergency time off, remote-first setup with tech support and coworking compensation, team events, and a learning culture with internal courses and growth programs.

The company culture at GR8 Tech is built on trust, ownership, and a growth mindset. Employees are encouraged to move fast, stay curious, and maintain open feedback, with room to experiment and a supportive team environment. Core values include being fueled by trust, owning one's game, accelerating progress, accepting challenges, and being resilient and prepared.