Implementation Specialist - Americas Time zone
Commvault, a global leader in data protection and cyber resilience, is seeking an Implementation Specialist to join their professional services team. This role is based in Cairo, Egypt, and focuses on delivering solution deployments to customers across the Americas time zone. The Implementation Specialist will report directly to the Area Services Manager and play a pivotal role in ensuring successful implementation and high levels of customer satisfaction.
In this position, the Implementation Specialist will interact directly with clients to review and discuss deployments, aiming to expand the scale of these projects. They will complete the scope of work as defined by the client and sales team, validate all Commvault-completed tasks to ensure accurate final configuration of the Commvault solution with the customer, and ensure customer satisfaction during implementation. Additionally, they will assist team members as needed.
The ideal candidate will have over 7 years of data protection experience, preferably with hands-on experience with Commvault solutions, and at least 2 years of consulting experience. Experience with disk/tape storage hardware (such as HDS, Dell/EMC, NetApp, Oracle, Quantum), cloud storage (including Azure, AWS, Oracle, VMware), and proficiency with backup and recovery of Microsoft SQL, Exchange, and SharePoint are essential. Technical skills in Oracle, SAP, or other database platforms, previous experience with backup software, and Commvault certification are also required. A bachelor's degree or equivalent experience is necessary, and fluency in French is a plus.
While specific compensation details are not provided, Commvault offers a comprehensive benefits package that includes continuous professional development, product training, and a global benefits package. The company is committed to fostering an inclusive and diverse work environment, ensuring equal opportunities for all employees.
Commvault's culture emphasizes innovation, customer satisfaction, and resilience. Employees are encouraged to bring a positive demeanor, efficient time management, innovative ideas, and a strong work ethic to deliver quality customer service. This role offers opportunities for professional growth and the chance to be part of a leading company in the data protection industry.