Inbound Sales Manager, SMB
Square is building one of the most dynamic inside sales organizations in fintech and is seeking a proven Inside Sales Manager to lead, scale, and inspire a remote team of Account Executives. This role involves managing a high-velocity sales motion where inbound demand meets outbound hustle, turning interested sellers into thriving Square customers. The position is hands-on, focusing on building processes, coaching talent, and driving results within a data-driven and performance-oriented culture.
The Inbound Sales Manager will lead and develop a high-performing remote team of Account Executives focused on full-cycle selling. Responsibilities include driving predictable revenue growth through clear KPIs, metrics, and consistent quota achievement. The role also involves hiring, training, and promoting top talent while fostering a culture of continuous improvement. Additionally, the manager will create scalable processes to optimize pipeline management and forecasting accuracy, and partner with Marketing, Product, and Sales Operations to strengthen the go-to-market motion.
Candidates should have 3–5+ years of inside sales management experience, leading quota-carrying Account Executives, with a track record of exceeding team revenue goals in a high-velocity sales environment. Proven success in hiring, ramping, and developing Account Executives to full productivity is essential. Experience managing remote teams with a focus on metrics and accountability, strong business acumen, and exceptional communication and influencing skills across all levels are also required. Familiarity with Salesforce, Gong, and modern sales engagement tools such as Outreach or Salesloft is preferred.
Block offers a comprehensive benefits package, including healthcare coverage (medical, vision, and dental insurance), Health Savings Account and Flexible Spending Account, retirement plans with company match, and an Employee Stock Purchase Program. Wellness programs, including access to mental health resources, 1:1 financial planners, and a monthly wellness allowance, are also provided. Additional benefits include paid parental and caregiving leave, paid time off (including 12 paid holidays), and learning and development resources.
Block fosters a culture of trust, accountability, and continuous improvement, encouraging employees to share information, constructively debate, and communicate freely. The company is committed to building a more inclusive economy and workplace, evaluating all employees and job applicants consistently based on core competencies required for the role. This role offers the opportunity to be part of a significant, meaningful, and lasting business, helping sellers worldwide grow and succeed.