Lead Product Manager, Claims and Eligibility
The Lead Product Manager, Claims and Eligibility, is a pivotal role at Spring Health, a fast-growing mental health care platform. This position sits within the product team, focusing specifically on the development of solutions that support claims processing and eligibility verification for the company's healthcare offerings. As part of a mission-driven organization, the Lead Product Manager will play a key role in enhancing the platform's capabilities to streamline user access to care while supporting the broader business objectives of delivering high-quality, accessible mental health services.
The primary responsibilities for this role include driving the product vision, strategy, and roadmap for claims and eligibility products. Day-to-day work involves collaborating cross-functionally with engineering, design, and operations teams to build and iterate on digital tools that ensure seamless handling of healthcare claims and eligibility checks. This also includes gathering and analyzing customer feedback, prioritizing feature development, managing product performance metrics, and overseeing successful product launches.
Candidates for this position should possess a strong background in product management, particularly within healthcare or healthtech environments. Experience working with claims platforms, eligibility processes, or healthcare data standards such as EDI and HIPAA is highly desirable. The role requires excellent communication and leadership skills, a proven ability to deliver complex technical projects, and deep user empathy for both patients and healthcare administrators.
Spring Health offers a comprehensive benefits package that typically includes competitive salaries, health coverage, generous paid time off, and mental health support programs. The company is known for supporting the well-being of both its clients and employees, with policies designed to foster a healthy, inclusive, and empowering work environment.
Joining Spring Health as a Lead Product Manager presents the opportunity to contribute to an innovative platform making real-world impact in mental health care. The company offers a collaborative, growth-minded culture where employees are encouraged to take initiative and drive change in an industry ripe for digital transformation.