Lead Product Manager, Member Growth, Benefits
Spring Health is seeking a Lead Product Manager to enhance the member experience in navigating mental health benefits. This role involves defining the product vision and strategy, focusing on how members understand and access care. The position is based in New York City, with a hybrid work arrangement requiring 2–3 days per week in the office.
Key responsibilities include developing a member-centric information architecture to ensure clarity and consistency, collaborating with Engineering and Data teams to translate complex eligibility and coverage constraints into a coherent user experience, and leading cross-functional delivery with Design, Engineering, and Clinical Operations from discovery through iteration. The role also involves building and executing rollout plans with Customer Success Managers, including creating enablement materials and customer-facing messaging, as well as defining success metrics and using data and qualitative research to inform iterations.
Candidates should have at least 7 years of product management experience with ownership of a core user-facing experience area. They must demonstrate the ability to simplify complex systems into clear user experiences and have a proven track record of driving launch readiness and adoption with go-to-market partners. Experience working with healthcare infrastructure or within an early-stage startup environment is preferred. Excellent communication skills and the ability to influence stakeholders through data-driven tradeoff decisions are essential.
The target base salary range for this position is $182,000 to $242,880, and is part of a competitive total rewards package including equity and benefits. Benefits include health, dental, and vision coverage starting on the first day, access to One Medical accounts, HSA and FSA plans with company contributions, a 401(k) match of up to 2%, and a yearly allotment of no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for employees and their dependents. Additional benefits encompass competitive paid time off policies, parental leave, access to wellness programs, fertility care support, and professional development reimbursement.
Spring Health is committed to revolutionizing mental healthcare by removing barriers to access. The company partners with over 450 organizations, including Fortune 500 companies, to provide mental health services to 10 million people. With a valuation of $3.3 billion following its Series E funding, Spring Health offers a dynamic environment for professionals passionate about making mental healthcare accessible to everyone, everywhere.