Manager, Account Management
As the Manager of Account Management at Huntress, you will lead a team of Account Managers focused on driving Net Revenue Retention (NRR) through product expansion, cross-selling, and renewals within our customer and partner base. This role is pivotal in scaling our post-sale growth initiatives, ensuring that clients and partners continue to derive increasing value from the Huntress platform as their businesses evolve.
Your primary responsibilities will include leading, coaching, and developing a team of quota-carrying Account Managers in a high-velocity, recurring-revenue sales environment. You will own team performance metrics related to NRR, expansion targets, and renewal rates. Additionally, you will establish and maintain operational cadences such as forecasting, pipeline inspection, deal strategy, and performance management. Building and maintaining strong executive and operational relationships within partner organizations will also be key.
The ideal candidate will have over three years of experience managing quota-carrying individuals in Account Management or Sales roles, with direct responsibility for expansion, renewals, and forecast accuracy in SaaS or consumption-based business models. Demonstrated success in leading teams responsible for post-sale revenue growth, experience in a partner-led or MSP-centric go-to-market model, and working knowledge of the cybersecurity industry are highly desirable. Proficiency in using Salesforce and conversation intelligence tools like Gong to drive execution discipline and forecasting rigor is also important.
Huntress offers a 100% remote work environment, generous paid time off including vacation, sick time, and paid holidays, and 12 weeks of paid parental leave. Our comprehensive benefits package includes competitive medical, dental, and vision plans, a 401(k) with a 5% contribution regardless of employee contribution, life and disability insurance plans, and stock options for all full-time employees. Additional perks include a one-time $500 reimbursement for home office setup, an annual allowance for education and professional development, and access to the BetterUp platform for coaching and personal growth.
Joining Huntress means becoming part of a fully remote, global team dedicated to breaking down barriers to cybersecurity. Founded in 2015 by former NSA cyber operators, we protect over 5 million endpoints and 11 million identities worldwide. Our mission is to make enterprise-grade cybersecurity accessible to businesses of all sizes, and we are committed to creating a culture of inclusivity where every team member is valued and empowered to make a real difference.