Nexum - Software Implementation & Deployment Specialist
The Software Implementation & Deployment Specialist at NEXUM Software, a subsidiary of Banyan Software, plays a pivotal role in the technical onboarding of new and existing clients. This hands-on position involves close collaboration with senior team members, support, and development teams to ensure seamless deployment and implementation of NEXUM's invoice-to-cash solutions. NEXUM Software specializes in optimizing cash flow and enhancing operational efficiency for large corporates, professional services firms, and business process outsourcers through its robust SaaS-based platform.
In this role, the specialist will be responsible for configuring environments, supporting data migrations, assisting with go-live activities, and ensuring clients are successfully onboarded onto the platform. Key tasks include working on NEXUM implementations for new and existing clients, covering installations, environment changes, and module configuration. The specialist will also assist with provisioning and configuring hosted environments across NEXUM's multi-tenant and dedicated single-tenant platforms, support version upgrades, deploy and configure web applications using Microsoft IIS, configure and support integrations with third-party systems via REST APIs, support data migration activities using Microsoft SQL Server, assist with system configuration, user setup, permissions, and client-specific settings, support testing, user acceptance phases, and go-live activities, maintain clear documentation of implementation steps and client-specific configurations, provide support following go-live, and look for opportunities to improve and streamline implementation processes.
Candidates should have experience in a software implementation, deployment, or technical support role within a B2B or SaaS environment. A working knowledge of Microsoft SQL Server, including writing and amending T-SQL scripts, as well as executing them and supporting data migrations, is essential. Hands-on experience configuring Microsoft IIS for web application deployment, including application pools, site bindings, and SSL, is required. A working understanding of REST APIs and system integrations is necessary; candidates should be comfortable reading integration documentation, configuring connections, and diagnosing issues. Experience working with hosted or SaaS platforms, with exposure to multi-tenant or client-specific environments, is important. Experience supporting Windows-based applications or server environments and a basic understanding of networking concepts are also beneficial.
While specific compensation details are not provided, NEXUM Software offers a competitive salary and benefits package. As part of the Banyan Software group, employees benefit from the stability, long-term outlook, and international presence of the wider organization. Banyan Software is recognized as a Great Place to Work Certified company, a five-time Inc. 5000 honoree, and a top 10 company on the Deloitte Technology Fast 500.
Joining NEXUM Software provides an opportunity to be part of a dynamic and growing business with a pragmatic, delivery-focused culture and a long-standing client base. Employees are encouraged to look for opportunities to improve and streamline implementation processes, contributing to the company's continuous growth and success.