Product Manager II, Match
Spring Health is seeking a Product Manager II to join the Match team, a pivotal group dedicated to enhancing mental healthcare accessibility through advanced technology. This role focuses on leveraging machine learning and in-care intelligence to connect members with appropriate providers and care pathways, directly impacting clinical outcomes and member experiences. The position is based in New York City, with a hybrid work arrangement requiring 2–3 days per week in the office.
The Product Manager II will oversee the entire product lifecycle, from defining problems to delivering and iterating on solutions. Key responsibilities include translating complex user and business challenges into clear product requirements and prioritized roadmaps, collaborating closely with engineering, data science, and design teams to develop solutions, and utilizing data, experimentation, and customer insights to inform product decisions and measure their impact. Additionally, the role involves working with machine learning engineers and data scientists to set goals, determine data needs, and establish evaluation methods, as well as identifying opportunities where AI and machine learning can address real user problems and deliver measurable value.
Candidates should have 2–4 years of product management experience or equivalent experience working on software products. Essential skills include strong execution capabilities, an analytical mindset comfortable with interpreting product metrics and user behavior, experience collaborating with engineering teams to ship complex products, and clear written and verbal communication skills, especially in cross-functional settings. Experience partnering with data scientists and machine learning engineers to build, evaluate, and launch machine learning-driven product solutions is also required. A background in healthcare, marketplaces, or recommendation systems is considered a plus.
Spring Health offers a comprehensive benefits package, including health, dental, and vision insurance starting on the first day, access to One Medical accounts, HSA and FSA plans with company contributions, a 401(k) match of up to 2%, and a yearly allotment of no-cost visits to the Spring Health network of therapists, coaches, and medication management providers for employees and their dependents. Additional benefits include competitive paid time off policies, parental leave, access to wellness programs like Noom and Wellhub, fertility care support through Carrot, child and elder care support through BrightHorizons, professional development reimbursement, and donation matching.
Spring Health is committed to revolutionizing mental healthcare by removing barriers to access and delivering personalized care tailored to individual needs. The company partners with over 450 organizations, including well-known brands, to provide mental health services to millions of people. With a focus on innovation and measurable outcomes, Spring Health offers a dynamic work environment where employees can contribute to meaningful change in the mental health landscape.