Product Marketing Intern
The Product Marketing Intern at Diligent Corporation will play a pivotal role in supporting the go-to-market strategies for the Diligent Boards product. This position involves collaborating with the product marketing team to develop and maintain key strategic assets that enhance the effectiveness of commercial teams. Diligent Corporation is a leading provider of governance, risk, and compliance (GRC) SaaS solutions, serving over 1 million users and 700,000 board members worldwide.
Key responsibilities include building and maintaining foundational assets such as the Messaging House, personas, and value narratives by synthesizing product capabilities, target audiences, pain points, and competitive context into actionable insights for commercial teams. The intern will conduct persona and customer research, including creating and refining a Director persona, mapping challenges and buying drivers to product capabilities and value propositions. Additionally, the role involves owning ongoing win/loss analysis, performing weekly qualitative reviews of key deals, and delivering concise insights along with an end-of-internship quantitative and qualitative summary. The intern will also analyze pricing and packaging performance, assessing adoption trends, deal feedback, and customer signals to identify areas of success and improvement. Maintaining and enhancing competitive intelligence by monitoring competitor messaging, positioning, and product changes to surface implications and recommendations for sales and marketing is also a key aspect of the role.
Candidates should possess strong written communication skills to turn complex information into clear, structured, and usable insights. The ability to conduct research and analysis across qualitative sources (interviews, deal notes, call summaries) and basic quantitative datasets (spreadsheets) is essential. Strong organizational skills and attention to information structure are required to create repeatable, easy-to-use outputs. Proficiency in leveraging AI tools to support research, synthesis, and knowledge management workflows is also necessary.
The internship offers a compensation of $20 per hour. Diligent Corporation provides a flexible work environment, global days of service, comprehensive health benefits, meeting-free days, a generous time-off policy, and wellness programs. The role follows a hybrid work model, with an expectation to work onsite at least 50% of the time for candidates within commuting distance to the New York office.
Diligent Corporation fosters a culture of innovation and collaboration, encouraging employees to think boldly and move fast. The company values curiosity and embraces change as an opportunity for growth. With a global presence and a commitment to diversity, Diligent offers employees the chance to be part of a community dedicated to making a positive impact.