Product Operations Associate, Air Defense
As a Product Operations Associate on the Air Defense team at Anduril Industries, you will play a critical role in maintaining the health and operational readiness of our deployed Air Defense technology. This position involves working closely with a multidisciplinary team to support mission-critical capabilities that ensure air superiority for U.S. and allied military forces.
In this role, you will be responsible for identifying, triaging, escalating, and managing the resolution of incidents across our deployed fleet of systems. Your day-to-day activities will include conducting root cause analyses, performing maintenance using Linux command line functions, and collaborating with product teams to enhance system observability and telemetry. Additionally, you will collect and analyze system failure data to define trends and drive proactive sustainment processes.
The ideal candidate will have at least two years of technical support experience, particularly in final-tier customer support. Experience with incident-driven workflows requiring analysis, triage, and prioritization is essential. Proficiency in observability tools such as DataDog, Grafana, and VictorOps, as well as exposure to software development tools like Git and Jira, is preferred. A bachelor's degree from an accredited institution and applicable industry certifications (e.g., CompTIA Network+, CCNA, Linux+) are advantageous. The ability to obtain and maintain a U.S. Secret Security clearance is required.
Anduril Industries offers a competitive salary range of $77,000 to $102,000 USD for this role, along with comprehensive benefits. These include medical, dental, and vision plans at little to no cost, life and disability insurance, generous PTO plans with a holiday hiatus in December, and caregiver and wellness leave. Additional benefits encompass family planning and parenting support, mental health resources, professional development reimbursement, commuter benefits, relocation assistance, and retirement savings plans.
Joining Anduril Industries means becoming part of a company dedicated to transforming defense technology through innovation and rapid deployment. The Air Defense team provides mission-critical capabilities in challenging operational environments worldwide, offering opportunities for professional growth and the chance to contribute to national security missions.