Sales Account Manager - German speaking
Groupon is seeking a German-speaking Sales Account Manager to join their team in Valencia. This role focuses on building and maintaining relationships with local business partners in the German market, serving as the primary point of contact for merchants. The company is undergoing a transformation from a deals marketplace to an experience discovery platform, aiming to connect customers with local experiences and support merchants in growing their businesses.
In this position, the Sales Account Manager will manage a portfolio of existing merchants across various categories, including Beauty & Wellness, Food & Drink, Leisure, Services, and Tickets & Live Entertainment. Responsibilities include re-engaging inactive merchants, optimizing live campaigns through data analysis, and proposing tailored solutions to meet each merchant's business goals. The role also involves achieving monthly targets for revenue, deal renewals, and merchant satisfaction, while maintaining accurate records in the company's CRM system.
Candidates should have 1-3 years of experience in sales, account management, or customer-facing roles, preferably within e-commerce, retail, or local business environments. Fluency in both English and German is required, with proficiency in additional languages considered a plus. Strong communication, negotiation, and interpersonal skills are essential, along with the ability to manage multiple priorities efficiently. Experience with AI tools, such as Claude and Gemini, is advantageous, as is familiarity with CRM platforms like Salesforce.
Groupon offers a comprehensive benefits package, including health and dental insurance, flexible spending accounts, and generous parental leave. Employees enjoy flexible work schedules and remote work options, promoting a healthy work-life balance. The company fosters a collaborative and supportive culture, with opportunities for professional development and career growth. Groupon is committed to diversity, equity, and inclusion, supporting various employee resource groups and providing programming to integrate DEI strategies into the workplace.
Joining Groupon means becoming part of a dynamic team dedicated to connecting people with local experiences and supporting small businesses. The company values innovation, adaptability, and a customer-focused approach, offering employees the chance to make a meaningful impact in a rapidly evolving industry.