Sales Engineer
Kaseya is seeking an experienced Sales Engineer to join our Sydney office, supporting the Sales team across the APAC region. This role focuses on delivering compelling technical demonstrations and guiding prospective customers through the value of the Kaseya technology stack.
As a key member of the pre-sales organization, you will partner closely with Account Executives to understand customer challenges and position Kaseya’s solutions through technical discovery, demonstrations, and solution design. While this role supports the broader IT Complete platform, experience with PSA or RMM solutions will be beneficial.
Key responsibilities include designing and delivering technical demonstrations and presentations showcasing the value of the Kaseya technology platform, partnering with Sales Executives to identify customer challenges and position tailored technical solutions, supporting the pre-sales lifecycle including discovery, product demonstrations, proof-of-concept coordination, and technical validation, addressing technical objections and solution architecture questions throughout the sales process, and working with customers to evaluate solutions and ensure successful technical validation during POCs.
The ideal candidate will have demonstrated experience in a Sales Engineer, Solutions Engineer, or Technical Pre-Sales role, proven ability to demonstrate technical products and clearly articulate solution value to both technical and business stakeholders, familiarity with the MSP ecosystem including tools such as PSA, RMM, endpoint management, security, backup, and automation platforms, solid understanding of IT infrastructure and networking fundamentals (LAN, WAN, DNS, VPNs), experience working in Windows environments with basic knowledge of macOS and Linux, strong communication and presentation skills with confidence delivering demos virtually and in person, and a curious, proactive, and passionate approach to learning new technologies and solving customer challenges.
Join the Kaseya growth rocket ship and see how we are #ChangingLives!