Sales Operations Specialist
As a Sales Operations Specialist at Braze, you will play a pivotal role in optimizing our sales engagement strategies within the platform. This position is integral to our Go-To-Market (GTM) team, ensuring that high-level objectives are effectively translated into efficient daily operations. Braze is a leading customer engagement platform, committed to delivering exceptional experiences that drive value for both consumers and businesses.
In this role, you will be responsible for executing and maintaining our sales engagement content, including processing requests for new sequences, templates, and snippets. You will ensure all messaging aligns with our GTM standards and drive content governance by organizing and auditing our content taxonomy. Additionally, you will build and maintain reports to track engagement efforts, extract insights for process improvements, and collaborate with cross-functional partners to implement new platform features and best practices. Administrative duties include provisioning accounts and managing user permissions within
The ideal candidate holds a Bachelor's degree in Business, Operations, or a related field, with over three years of experience in GTM Operations, Sales Ops, or Revenue Ops within a high-growth B2B SaaS company. Proficiency in managing workflows within a Sales Engagement Platform, particularly is essential. Strong skills in Google Sheets and/or Microsoft Excel, attention to data accuracy, and excellent written communication abilities are required. A proactive approach, ability to manage multiple tasks independently, and a generalist mindset to quickly learn new SaaS tools and operational methodologies are also important.
Braze offers competitive compensation that may include equity, along with comprehensive benefit plans covering medical, dental, vision, life, and disability. Additional benefits encompass flexible paid time off, retirement and employee stock purchase plans, family services including fertility benefits and equal paid parental leave, and professional development opportunities supported by formal career pathing and learning platforms. The company fosters a collaborative, transparent, and fun culture recognized as a Great Place to Work®.
Joining Braze means becoming part of a genuinely approachable, exceptionally kind, and intensely passionate team. The company emphasizes high standards, teamwork, and work-life harmony while navigating rapid global growth. Braze is committed to creating equitable growth and opportunities both inside and outside the organization, making it an ideal environment for those driven to solve challenges and make a real impact.