Senior Product Manager, Booking Experience
Groupon is seeking a Senior Product Manager for the Booking Experience team in Prague. This role focuses on enhancing the booking journey for customers and merchants, aligning with Groupon's mission to connect users with local experiences.
The Senior Product Manager will lead the development and improvement of the booking process, ensuring dependable availability and accurate confirmations. Responsibilities include diagnosing customer friction points, testing various approaches such as partner integrations and booking tools, and collaborating with engineering teams to implement AI-enabled workflows. The role also involves commercial negotiations with booking providers and defining success metrics for booking reliability and merchant engagement.
Candidates should have over six years of experience in product management, particularly in marketplaces, booking systems, or e-commerce. Proven experience in product adoption, go-to-market strategies, and hands-on AI development is essential. Strong analytical skills, including proficiency in SQL and experience with AI-enabled features, are required. The role demands clear communication and independent ownership, with a focus on delivering results in a fast-paced environment.
Groupon offers a comprehensive benefits package, including health insurance, dental coverage, and flexible spending accounts. Employees enjoy generous parental leave, unlimited paid time off, and options for remote or hybrid work. Additional perks include family medical leave, commuter benefits, and employee discounts. The company emphasizes diversity, equity, and inclusion, supporting various employee resource groups and providing DEI programming.
Groupon fosters a collaborative and supportive culture, encouraging innovation and adaptability. Employees have opportunities for career growth through job training, conferences, and customized development tracks. The company values ownership, accountability, and transparency, aiming to create a workplace where everyone can thrive.