Senior Product Manager, New Venture
The Senior Product Manager, New Venture at Spring Health will lead the end-to-end user onboarding and retention funnel for a new product, from initial contact through sustained engagement. This role serves as the bridge between marketing, data, engineering, and design teams, ensuring that awareness translates into active, retained users. Spring Health is dedicated to revolutionizing mental healthcare by removing barriers to access and delivering personalized care through its Precision Mental Healthcare technology.
Key responsibilities include owning the onboarding process from invitation to first session completion, analyzing and optimizing each step to minimize drop-offs. The role involves designing and refining the new user experience to ensure rapid realization of value, developing and managing retention strategies across various communication channels, and defining the product roadmap for conversion and retention features in collaboration with engineering and design teams. Additionally, the Senior Product Manager will synthesize analytics and user research to inform continuous improvements and contribute to broader organizational initiatives as needed.
Candidates should have over five years of product management experience, with at least two years focused on growth, acquisition, or retention. A deep understanding of funnel analytics, including setting up measurements and designing effective experiments, is essential. Hands-on experience with lifecycle marketing channels such as email, SMS, and push notifications, along with knowledge of segmentation, A/B testing, and copywriting, is required. The role also demands strong written communication skills, the ability to balance brand aesthetics with performance metrics, and a preference for experience in direct-to-consumer product environments and high-growth companies.
The position offers a competitive base salary ranging from $150,000 to $202,400, complemented by equity and comprehensive benefits. Benefits include health, dental, and vision coverage starting on the first day, access to One Medical accounts, employer-sponsored 401(k) matching up to 2%, and a yearly allotment of no-cost visits to Spring Health's network of mental health providers for employees and their dependents. Additional perks encompass generous paid time off, parental leave, access to wellness programs like Noom and Wellhub, fertility care support through Carrot, and professional development reimbursements.
Spring Health fosters a collaborative and mission-driven culture, emphasizing innovation and the delivery of personalized mental healthcare solutions. Employees have the opportunity to contribute to meaningful work that impacts millions, with ample growth opportunities in a rapidly expanding company. The organization values diversity, inclusion, and professional development, making it an attractive workplace for those passionate about transforming mental health services.