Senior Sales Director, Strategic Retail
The Senior Sales Director, Strategic Retail at Braze will lead a team of Strategic Account Executives focused on customer acquisition and retention within the retail sector. This role is pivotal in driving the growth of Braze's Customer Journey Orchestration platform, a market leader in customer engagement solutions. The director will play a key role in expanding the company's presence in the retail industry by developing and executing targeted sales strategies.
Key responsibilities include hiring, nurturing, and leading a team of world-class sales talent, setting and executing an aggressive customer acquisition and expansion strategy for the region, and leading the verticalization strategy for retail and consumer goods. The director will also partner cross-functionally with Marketing, Product, and Customer Success to build out a robust retail vertical go-to-market motion, including industry event presence, thought leadership, and targeted outbound strategies. Additionally, the role involves coaching the team through the overall sales process, participating hands-on in deals where appropriate, and providing detailed and accurate sales forecasting.
Candidates should have a minimum of 10 years of successful experience leading a team of at least five quota-carrying Strategic Account Executives. A proven ability to recruit, retain, inspire, and develop top talent is essential. Experience in leading teams through the full lifecycle of a SaaS customer, including prospecting, acquisition, retention, and long-term relationship growth, is required. Demonstrated success in developing vertical go-to-market strategies and sales playbooks, ideally within retail and/or consumer brand segments, is highly desirable. Strong technical and business acumen, outstanding communication skills, and excellent commercial and legal negotiation skills are also necessary.
The compensation for this position includes a base salary ranging from $172,500 to $225,000 per year, with an expected On Target Earnings (OTE) between $345,000 and $450,000 per year, including bonus or commission. Braze offers a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs), ensuring that all employees have a stake in the company's success. Additional benefits include flexible paid time off, comprehensive medical, dental, and vision plans, family services such as fertility benefits and equal paid parental leave, and professional development opportunities supported by formal career pathing and learning platforms.
Braze fosters a collaborative, transparent, and fun culture recognized as a Great Place to Work®. The company is committed to creating equitable growth and opportunities inside and outside the organization. Employees are encouraged to act with autonomy, have accountability, and be open to new perspectives, which are essential to the company's continued success. Braze's deep curiosity to learn and eagerness to share diverse passions with others injects a unique vibrancy into its culture, making it an ideal place for driven individuals to thrive.