Senior Technical Project Manager, Product Design & Delivery
BetterHelp is seeking a Senior Technical Project Manager to join our Product Operations team, focusing on enhancing the delivery processes within the Product Design team. As the world's largest online therapy service, BetterHelp is dedicated to making mental health care more accessible and affordable. This role offers the opportunity to contribute to a mission-driven company committed to improving lives through innovative digital solutions.
In this position, you will be responsible for overseeing the end-to-end delivery of complex, cross-functional product initiatives. Your day-to-day activities will include planning and facilitating design team execution touchpoints, such as weekly delivery planning, milestone check-ins, and retrospectives. You will identify process inefficiencies, implement improvements to accelerate delivery, and coordinate user research initiatives to ensure insights are effectively integrated into product development.
The ideal candidate will have over five years of experience in technical program management, design program management, or product operations, with a proven track record in managing complex cloud or mobile projects. A strong understanding of software development lifecycles, system architecture, and modern technical frameworks is essential. Proficiency in project management methodologies such as Agile, Scrum, Lean, or Kanban, along with exceptional organizational and multitasking skills, is required. Excellent communication abilities and problem-solving skills are also crucial for success in this role.
BetterHelp offers a competitive compensation package, including a base salary range of $135,000 to $185,000, performance bonuses, and a comprehensive benefits program. Benefits include excellent health, dental, and vision coverage, 401(k) with employer matching, and a holistic perks program featuring free therapy and employee wellness initiatives. The company supports remote work with regular in-person bonding experiences sponsored by the company.
Joining BetterHelp means becoming part of a diverse team of professionals passionate about expanding access to therapy. The company invests deeply in employee well-being and professional development, recognizing that individual growth contributes to overall business success. At BetterHelp, you'll have the opportunity to make an immediate impact, face new challenges daily, and be supported by a collaborative and mission-driven community.