Service Engineer

The Service Engineer at Harbinger Motors Inc. plays a pivotal role in diagnosing and resolving complex service issues across multiple product lines. This position is integral to ensuring product reliability and customer satisfaction within a company dedicated to revolutionizing the commercial electric vehicle industry.

Key responsibilities include reviewing and contributing to technical documentation, participating in project and product development meetings to ensure serviceability, analyzing warranty data to identify trends and root causes, and leading the development of solutions to enhance serviceability and reliability. The role also involves providing advanced troubleshooting support, developing technical documentation such as troubleshooting guides and repair instructions, and collaborating with engineering and manufacturing teams on design revisions and process improvements.

The ideal candidate possesses excellent communication skills, proven project management experience, strong critical-thinking and problem-solving abilities, and proficiency in negotiation and organization. A self-motivated and disciplined approach is essential, along with advanced computer proficiency in tools such as the MS Office Suite and diagnostic systems.

Harbinger Motors Inc. offers a comprehensive benefits package, including 100% employee-covered health, dental, and vision insurance, early-stage stock options, robust retirement savings plans, generous paid time off and parental leave, an annual vacation bonus, wellness and fertility benefits, a cell phone stipend, and complimentary meals and stocked kitchens.

Joining Harbinger Motors Inc. means becoming part of a team committed to innovation and excellence in the commercial electric vehicle sector. The company fosters a collaborative and dynamic work environment, providing ample opportunities for professional growth and development.