Solution Sales Director - Risk & Audit
The Solution Sales Director - Risk & Audit at Diligent Corporation is a pivotal role focused on driving revenue growth by leveraging deep technical expertise in Diligent's products. This position involves understanding customer needs, tailoring solutions, and addressing complex challenges to influence customer decisions. The role is integral to the sales team, providing technical guidance and collaborating closely with account teams to enhance client engagement and satisfaction.
Key responsibilities include demonstrating comprehensive knowledge of Diligent’s solutions, employing analytical thinking to propose tailored solutions for complex customer issues, and adopting a solutions-selling approach aligned with the Diligent One Platform. The director ensures high levels of prospect satisfaction through proactive outreach and regular follow-ups, collaborates with the sales team to develop strategic account plans, and coaches sales colleagues to deepen their understanding of Diligent’s products. Additionally, the role involves utilizing sales tools for lead prospecting, maintaining accurate CRM records, and staying informed about the competitive landscape to inform strategic planning.
The ideal candidate possesses a proven track record in account management and achieving revenue targets within the ethics and compliance technology industry, with a preference for experience in Third-Party Risk Management. Essential skills include the ability to navigate complex sales cycles, manage large deal negotiations, build and maintain relationships with diverse stakeholders, and a commitment to continuous learning about internal products and industry trends. Strong communication, presentation, and influencing skills are crucial, along with a high level of curiosity and empathy to understand customer contexts and challenges. Self-motivation, results-driven attitude, and the ability to thrive in a dynamic environment are also key attributes.
Diligent Corporation offers a flexible work environment, comprehensive health benefits, generous time-off policies, and wellness programs. The company fosters a culture of innovation and collaboration, encouraging continuous learning and professional growth. With a global presence and a commitment to diversity, Diligent provides opportunities to work with teams worldwide, contributing to a mission that empowers leaders with technology and insights to drive greater impact and accountability.