Sr HR Associate, Shared Services ( 9 month Fixed Term Contract)

G-P, a leading SaaS-based Global Employment Platform™, is seeking a Senior Human Resources Associate for a 9-month fixed-term contract within their Regional Shared Service Centre. This remote-first role is designed to support professionals engaged on behalf of clients, focusing on managing back-end HR, payroll, and legal service providers that underpin the infrastructure of international entities. Ideal candidates will have global exposure, particularly in the EMEA region.

In this role, you will be responsible for supporting key employee lifecycle processes, including onboarding new professionals, managing professional data, handling absence management, visa renewals, transfers, and offboarding. You will prepare HR documentation such as employment contracts, amendments, HR policies, benefits enrollment, payroll enrollment, country-specific onboarding guides, employment certificates, and certifications of termination. Additionally, you will organize and maintain employee records via G-P's proprietary platform, inputting, updating, and maintaining personal data, and processing various forms related to HR activities. Benefits administration will involve collaboration with brokers and insurers for professionals' benefits enrollments. You will provide payroll data, including time and expense details, to support payroll administration, working closely with the payroll team and local payroll providers. Auditing and checking data changes to ensure accurate and timely payment for professionals will also be part of your duties. Participation in the continuous improvement of HR processes and maintaining up-to-date standard operating procedures and policies are expected. Effective communication with professionals and customers to explain and resolve queries and concerns via email and other means is essential. Ensuring service excellence by adhering to established SLAs and SOPs, and liaising with G-P partners and vendors, including insurance vendors, local service providers, local payroll providers, and pension providers, will be key aspects of the role. You will serve as the first point of contact for professionals and customers during the onboarding and offboarding process.

Candidates should have 2-5 years of HR operations experience, with Shared Service Centre experience being desirable. A detailed knowledge of HR procedures and policies is required, along with experience working within a Shared Services environment. Basic knowledge of labor legislation throughout the EMEA region is advantageous. Experience working with countries such as Poland, Germany, Czech Republic, Hungary, Bulgaria, UK, Ireland, Belgium, Netherlands, Denmark, Sweden, Norway, and Finland is beneficial. Excellent customer service skills are essential, as is proficiency in both written and verbal English, with the ability to articulate clearly and effectively in various communication settings. Literacy with MS Office is necessary. A proactive 'test-and-learn' mindset, capable of quickly mastering and deploying new AI features and platforms due to the fast-paced environment, is expected. Demonstrated AI literacy with the ability to integrate generative AI tools (e.g., Gemini, Notebook LM) into daily workflows to increase efficiency and output quality is a plus. Resourceful, problem-solving abilities with a focus on identifying and resolving issues effectively are important. Experience in stakeholder management, including building positive relationships with both internal and external stakeholders, is required. Strong self-motivation, attention to detail, and time management skills are essential. The ability to work in an international team composed of members from different locations and cultures is necessary. Flexibility to accommodate different time zones based on customer and professional needs is also important.

G-P offers a comprehensive benefits package, including generous paid parental leave, flexible time off, spending accounts, medical insurance, dental insurance, vision insurance, and a sabbatical after 5 years. While specific compensation details are not provided, the role is eligible for additional compensation, such as an annual bonus, dependent on various factors including individual and company performance.

G-P is dedicated to breaking down barriers to global business and creating opportunities for everyone, everywhere. Their diverse, remote-first teams are essential to their success, fostering an environment where innovation thrives and every contribution is valued and celebrated. Joining G-P means becoming part of a company that positively impacts lives around the world and is committed to reshaping the future of work.