Sr. RevOps Process Analyst
The Senior Revenue Operations Process Analyst at Kaseya plays a pivotal role in enhancing operational efficiency and standardization within the revenue organization. This position collaborates closely with teams across Core Revenue Operations, Sales, Customer Success, Finance, and Systems to document workflows, improve data integrity, and support scalable revenue operations. The analyst contributes to process documentation, operational quality efforts, and enablement activities that help teams execute consistently and accurately.
Key responsibilities include supporting the documentation and maintenance of standardized Revenue Operations workflows, standard operating procedures, playbooks, runbooks, and process maps. The analyst will assist in workshops, stakeholder working sessions, and feedback collection to improve process clarity and usability. Additionally, they will help maintain a centralized, version-controlled repository of operational documentation accessible across teams.
The role requires 3-5+ years of experience in Revenue Operations, Business Operations, Operations Analytics, Process Improvement, or a related field. Candidates should have experience in documenting or supporting cross-functional workflows in a Revenue Operations, Go-To-Market, or operations environment. Strong analytical and problem-solving skills with attention to detail are essential, along with familiarity with CRM platforms such as Salesforce and common Revenue Operations tools. Clear written and verbal communication skills are necessary to work effectively with both technical and non-technical stakeholders.
Kaseya offers a dynamic work environment with opportunities for professional growth and development. Employees have access to comprehensive training materials and resources to enhance their skills. The company fosters a collaborative culture that values process improvement and operational excellence. Joining Kaseya means becoming part of a team dedicated to driving sustained business success through innovative IT management and security solutions.