Technical Content Engineer, Cloud Native
The Technical Content Engineer, Cloud Native at Commvault is a pivotal role within the Cloud Native product organization, collaborating closely with engineering, product, and growth teams. This position focuses on creating and maintaining high-quality technical content that facilitates seamless user onboarding and enhances product adoption. By bridging the gap between technical development and user experience, the role ensures that users can effectively engage with Commvault's cloud-native solutions.
In this role, you will be responsible for authoring and updating comprehensive documentation, including getting-started guides, service-specific protection manuals, API and SDK references, and recovery runbooks. Your work will aim to provide users with clear, actionable information that enables them to protect their cloud resources efficiently. Additionally, you will develop technical guides on key workloads such as S3 at scale, Apache Iceberg, DynamoDB, EC2/EBS, and RDS/Aurora, addressing critical aspects like cost, scalability, recovery time, and troubleshooting. Collaboration with the AWS Marketplace team to craft compelling technical narratives and in-product onboarding content will also be a key aspect of your responsibilities.
Ideal candidates will possess a strong technical background, with experience in cloud-native environments and a deep understanding of AWS services. Proficiency in writing clear, concise, and accurate technical documentation is essential. Hands-on experience with tools such as Terraform, CloudFormation, and CDK, as well as a solid grasp of scripting and automation, will be highly beneficial. A keen attention to detail, the ability to validate code and permissions in real AWS environments, and a proactive approach to identifying and addressing user needs are crucial for success in this role.
While specific compensation details are not provided, Commvault offers a competitive salary and benefits package, including health insurance, retirement plans, and opportunities for professional development. The company fosters a collaborative and innovative work environment, encouraging continuous learning and growth. Employees are supported in their career advancement through various training programs and mentorship opportunities.
Commvault is recognized for its commitment to innovation and excellence in data protection solutions. The company has been acknowledged as a leader in cloud-native data protection, reflecting its dedication to providing cutting-edge solutions that meet the evolving needs of its customers. Joining Commvault means becoming part of a dynamic team that values creativity, technical expertise, and a customer-centric approach.