Assistant Store Manager Bilingual Spanish Preferred

The Assistant Store Manager at PLS plays a crucial role in supporting the day-to-day operations of the store, working closely with the Store Manager and team members to ensure a high level of customer service and operational efficiency. PLS, known for its financial services and strong presence in urban communities, looks for leaders who can bridge communication between staff and customers, particularly those who are bilingual in Spanish and English. This role is designed for individuals who are passionate about helping customers and looking for meaningful growth opportunities within the retail and financial services industry.

Key responsibilities in this position include supervising store personnel, coordinating daily transactions such as check cashing and money transfers, and ensuring compliance with company policies and legal regulations. The Assistant Store Manager helps monitor sales, maintains accurate records, and assists the manager in achieving store goals. A significant aspect of the role involves training and developing team members, resolving customer issues, and stepping in during the Store Manager's absence to keep operations running smoothly.

Ideal candidates will have experience in a supervisory or management role within a retail or customer service environment, with a strong preference for those who can speak both English and Spanish fluently. Excellent communication, leadership, and organizational skills are essential, as is the ability to work flexible hours, including weekends and evenings. Prior experience with cash handling, sales, and conflict resolution are also highly valued.

PLS offers competitive compensation, as well as comprehensive benefits which may include health insurance, paid time off, and opportunities for performance-based bonuses. Employees benefit from a supportive team environment that encourages personal development and internal career advancement.